Core Packages. Custom Systems.

These are systems, not subscriptions to features. Every package is fully custom-built for your practice.

Betta Front Desk Packages

Choose the scope of what we build. Every system is designed from scratch around how your practice operates.

Betta Front Desk

Essential

Replace forms and phone tag with a modern intake system.

Best for

  • Small practices
  • Clinics overwhelmed by basic intake & scheduling
  • First-time digital front door adopters

What we build

  • Website transformation
  • Custom digital intake flow
  • High-intent patient capture (emergency logic)
  • Appointment request routing
  • Automated confirmations & follow-ups
  • Mobile-first, accessibility-conscious UX
  • Practice dashboard — intake tracking, appointment status & follow-up monitoring

Outcome Promise: Patients know exactly what to do. Staff stops chasing information.

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Betta Front Desk

Operations

Turn intake into real-time staff action.

Best for

  • Busy clinics
  • Front desks under pressure
  • Practices missing urgent patients

We also build:

  • Internal automation workflows
  • Real-time Slack operations hub
  • Intake summaries auto-posted to Slack
  • Emergency alerts & escalation logic
  • AI-assisted call & chat handling
  • Staff notification rules
  • Operations dashboard — real-time queue, automation metrics & alert tracking

Outcome Promise: Every patient request turns into a clear, actionable task.

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Betta Front Desk

Command

A full digital front desk and internal command center.

Best for

  • Multi-provider clinics
  • Growth-focused practices
  • Clinics scaling without adding staff

We also build:

  • Custom Slack apps (buttons, triggers, tools)
  • AI-generated intake summaries & recommendations
  • Advanced routing logic (urgency, service, provider)
  • Missed-call recovery workflows
  • AI-powered command dashboard — intake intelligence, routing analytics & full admin controls
  • Multi-location ready architecture

Outcome Promise: Your front desk runs even when your front desk isn't there.

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These are typical capabilities at each scope — your system is scoped during Discovery around your practice's specific needs.

What's Included in Every Package

No shortcuts. No templates. Every build is custom, secure, and designed for healthcare.

Custom-built system — no templates, no shared code
HIPAA-aligned security & encrypted hosting
ADA-compliant design for all patients
Hands-on staff training & onboarding
Custom branded email templates for follow-ups
30-day post-launch support

Extend Your Custom System

Optional modules configured for your practice. Each add-on is built into your existing system — not bolted on.

Patient Experience Modules

Treatment Acceptance Flow

  • Automated follow-ups timed to your treatment cycle
  • Personalized next-step nudges based on visit type
  • AI-assisted explanations matched to your procedures

Patients follow through because the next step is clear and specific to their care.

Patient Education Modules

  • Education content mapped to your practice's specialties
  • Post-visit guidance tailored to each patient's care plan
  • Delivered at the right moment in your intake or follow-up flow

Patients arrive prepared because education is built into your workflow.

Staff & Operations Modules

Custom Slack Apps

  • One-click actions designed for your staff's daily tasks
  • Triage buttons mapped to your intake categories
  • Internal tools built for how your team handles requests

Every button does exactly what your team needs — because we built it that way.

AI Voice Overflow Agent

  • Handles after-hours calls using your practice's protocols
  • Triages emergencies with your clinical criteria
  • Books or routes appointments based on your scheduling rules

Patients get your practice's voice and logic — even when no one's at the desk.

Intake Intelligence Dashboard

  • See where patients abandon intake — specific to your flow
  • Track which intake paths convert for your services
  • Identify demand patterns unique to your patient population

Advanced analytics for Essential & Operations tiers — already included in Command.

Optional Bundles

Common starting points — each one custom-built as an integrated system for your practice.

Launch Bundle

Essential + Treatment Acceptance + Patient Education

Ideal for practices building their first custom digital system with full patient experience

Growth Bundle

Operations + AI Voice + Intake Intelligence

For practices that need to handle more patients without adding staff

Multi-Location Bundle

Command + Custom Slack Apps + Location Routing

One system architecture, configured for each location's needs

Ready for a system built around your practice?

Every engagement starts with understanding how your practice operates. Let's talk about what a custom system could look like for your team.

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