After-Hours Is a Black Hole
How we built 24/7 coverage with AI voice agents that capture, triage, and route — without adding staff.
Before
- Clinic closed at 5pm
- Calls go unanswered
- Voicemails pile up
- No triage logic
What We Built
- AI voice agent answers calls
- Urgency-based decision tree
- Emergency escalation logic
- Next-day scheduling capture
- Slack alert for true emergencies
After
- Patients feel heard
- Emergencies don't wait
- Staff starts the day informed
- No more voicemail chaos
Why This Demo Works
This demo reframes AI as coverage, not replacement. Practice owners see that the AI voice agent extends their reach into hours they couldn't cover before — not replacing their team, but supporting them. Patients get acknowledged immediately, and staff arrive to a clean slate instead of voicemail chaos.
Cover your after-hours without adding headcount
Let's discuss how AI voice agents can extend your reach and ensure patients always get through.